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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lionell Thomas

Lionell Thomas

June 29, 2026

5  out of  5
rating by Lionell Thomas
"Karen was absolutely amazing to work with! She took the time to understand exactly what I was looking for and found me the perfect balance of coverage and price. She was knowledgeable, patient, and made the entire process simple and stress-free. I never felt pressured, and she answered all of my questions with honesty and professionalism. If you’re looking for an insurance agent who truly listens and works to get you the best value, I highly recommend Karen. Thank you for making this such a great experience!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cody Paxman’s Team! We deeply appreciate your kind words here in Gunter . "
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Lauren Cardamone

June 23, 2026

5  out of  5
rating by Lauren Cardamone
"I have had a great experience with this agency and had my car and home bundled. Agents are helpful if you call in or need anything. I have referred other neighbors and friends here to no complaints."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Catherine Sanchez

June 12, 2026

5  out of  5
rating by Catherine Sanchez
"Awesome customer service helped get me the best rate on insurance. Friendly fast professional service with a great sense of humor. As a veteran this is what we all want exceptional quality service and a friendly fast quote. Went above and beyond!! Highly recommend."
We responded:
"Thank you so much for the 5-star rating, Catherine! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Mariano S

June 12, 2026

5  out of  5
rating by Mariano S
"Drew was great! He took time to understand my needs and built a policy that me them perfectly. Great attitude, thorough, and not "salesy". I would def recommend working with him for anyone!"
We responded:
"Thank you so much for the great review! Drew is amazing. Thanks for taking the time to go through everything with him. I know he enjoyed working with you ad well. Let us know if we can do anything for you at all!
- Cody Paxman State Farm"
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Heather Arredondo

June 11, 2026

5  out of  5
rating by Heather Arredondo
"Mr. Paxman was very helpful and flexible working with my schedule to communicate my policies. He over seen discounts I did not even know existed. He not only beat my old insurance by far but also helped insure my family to the fullest. Very pleased with State Farm and Cody."
We responded:
"Thanks so much for the fantastic rating, Heather! We are so glad you had a great experience. Also glad we could save you money while making sure you got better coverage! Please let us know if we can do anything for you at all! Welcome to the Cody Paxman State Farm family :) "
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Roger McKenzie

June 5, 2026

5  out of  5
rating by Roger McKenzie
"Karen was great! She made the switch painless."
We responded:
"Roger, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cody Paxman’s Team!"
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Jay

June 5, 2026

5  out of  5
rating by Jay
"Great service, friendly agent!"
We responded:
"Wow, thank you for the 5-star review, Jay! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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April

June 4, 2026

5  out of  5
rating by April
"Christina Childs was very knowledgeable and professional. She had the best advice and processed my insurance policy all on the same day. She also beat every other company on my premiums and insured me to the max!"
We responded:
"April, thank you so much for the personal review for Christina! She is the best. Love that you enjoyed working with her, I know she enjoyed working with you as well. We also love when you care about coverage! Please let us know if we can do anything for you at all!
- Cody Paxman State Farm"
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teresha shrestha

May 21, 2026

5  out of  5
rating by teresha shrestha
"I had a great experience working with Drew for my insurance needs. He helped me find a very budget-friendly quote and took the time to explain each and every detail clearly. He was patient, professional, and made the whole process easy to understand. I truly appreciate his help and would highly recommend him to anyone looking for insurance assistance!"
We responded:
"Thank you so much Teresha! Glad that it was an amazing experience with Drew! He’s the best! We really do try to make it the best experience possible. I know he enjoyed working with you! Please let us know if we can do anything for you at all!
- Cody Paxman State Farm"
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Judit Rueda

May 18, 2026

5  out of  5
rating by Judit Rueda
"Loved every minute of advice.. very helpful… fast and easy process! <3"
We responded:
"Thanks so much for the amazing review, Judit! We really appreciate your support here in Gunter . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Manuel Romero

May 12, 2026

5  out of  5
rating by Manuel Romero
"Great experience getting new home and auto policies with State Farm. Niala was very helpful with excellent customer service. Really excellent experience Would definitely recommend."
We responded:
"Thank you for the 5-star review, Manuel! Here on State Farm Agent Cody Paxman’s Team, we are proud to serve our community and appreciate your recognition. "
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Constantine Farr

May 6, 2026

5  out of  5
rating by Constantine Farr
"He is so helpful!!!!! Kaycee is the best. She is a keeper!"
We responded:
"Constantine, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Cody Paxman’s Team!"
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Natasha Campbell

March 28, 2026

5  out of  5
rating by Natasha Campbell
"I worked with Karen an jayen both were very professional 👏 and knowledgeable i really appreciate 🙏 how calm and easy the process was absolutely recommend calling to get a quote"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Cody Paxman’s Team. "
Profile photo of Elisha “Christine” Rodriguez

Elisha “Christine” Rodriguez

March 27, 2026

5  out of  5
rating by Elisha “Christine” Rodriguez
"Super friendly and have great customer service. Got me the insurance I needed at a amazing price."
We responded:
"Elisha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Andrea Williams

March 10, 2026

5  out of  5
rating by Andrea Williams
"Very informative, efficient and helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Barbara Zurcher

March 5, 2026

5  out of  5
rating by Barbara Zurcher
"Niala was great to work with"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cody Paxman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gunter ."
Profile photo of Lydia Walsh

Lydia Walsh

March 3, 2026

1  out of  5
rating by Lydia Walsh
"I was told my insurance would not renew because of claims, of which I have none. I told them i wanted proof of a claim. I was told, if you call State Farm for and estimate, that counts as a claim even if nothing is paid out. It would have been helpful to know this before getting and estimate from State Farm. I could have called anyone for an estimate and it would not have counted as a claim. I sent an email to tell them that their report of a claim is preventing my opportunity to obtain insurance with some one other than State Farm. I received an email back that NO ONE in the DFW area would be renewed. NO ONE. This is ridiculous. I'll be warning my associates that have State Farm, to start looking elsewhere. I've never been able to talk to Cody, the agent. AND my insurance doesn't expire until April 1. 2026. My mortgage escrow was billed the second week of February, over 6 weeks early. Thankfully my mortgage called me and I instructed them not to pay State Farm over 3. 000.00. Who knows when I would have gotten it back."
We responded:
"Hey Lydia,

Thank you for taking the time to share your concerns with us. We really are sorry for the frustration.

We do tell all customers that they should reach out to our office before they reach out to claims. It's a huge benefit of having a local office with people you can trust. We can advise you and even help you through that process. We advise getting an estimate before you put in a claim since it's common that it is under the amount for the deductible.

The fact that it counted as a claim is standard across the insurance industry and is intended to ensure transparency and thoroughness in handling potential claims.

Regarding the renewals in the DFW area, it's actually only certain policies that are nonrenewed based on a variety of factors, including regional risk assessments and claims.

As for the communication, I'm glad that Kendra and Kendall were able to be in constant communication with you throughout the process. Please email us at insurance@codypaxman.com if there is anything we can help you with! We are always happy to help. We really hope we can work with you in the future. You were pleasant to work with, and we enjoyed talking to you.

Thank you for your understanding and patience

Cody Paxman State Farm"
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c williams

February 26, 2026

5  out of  5
rating by c williams
"Christiana was great. Thank you"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gunter to know that you had such a wonderful experience with us here on State Farm Agent Cody Paxman’s Team."
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Stephanie Boyd

February 25, 2026

5  out of  5
rating by Stephanie Boyd
"I've looked all over for decent affordable car insurance, and Christina was the first one to call me with the best of attitudes ! She walked me through each discount and explained it to me to where it all made sense instead of just throwing numbers at me!! Best of all!!! She was the cheapest quote too! Highly recommend"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cody Paxman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gunter ."
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Cindy Gómez

February 13, 2026

5  out of  5
rating by Cindy Gómez
"Niala is helpful and was able to work around my schedule. Her quotes were better than other insurances i called. Thank you"
We responded:
"Thank you so much Cindy! Niala is the best. Glad she was able to get you the quotes and that they were so competitive. Please let us know if we can do anything for you at all. We're so excited to work with you!
- Cody Paxman State Farm"
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Ashlyn Bell

February 12, 2026

5  out of  5
rating by Ashlyn Bell
"Very helpful and really nice."
We responded:
"Thank you for your kind review of State Farm Agent Cody Paxman’s Team. We appreciate it! Thank you for the amazing review, Ashlyn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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victorferrer59

February 11, 2026

5  out of  5
rating by victorferrer59
"Thanks Karen, for responding, it was all worth it. Let’s keep home owners rates down for like 5 years.

Vic
Schertz, TX"
We responded:
"Thank you so much for the 5-star rating, Vic! Appreciate you taking the time and for getting back to Karen about the quote. Look forward to working together going forward. Hope we can keep those homeowners rates somewhat consistent for the next 5 years as well haha. Appreciate you!!
- Cody Paxman State Farm"
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Beverly A Kelly

February 11, 2026

5  out of  5
rating by Beverly A Kelly
"Lonnie was very good in what he does. He was very patient with me and my work schedule on the phone. I hope I get him every time I call"
We responded:
"Thank you so much Beverly! You are awesome for taking the time to leave the review. I know Lonnie enjoyed working with you as well! Please let us know if we can help with anything at all. We will be happy to help. Appreciate you working with us! Welcome to the Cody Paxman State Farm family! :)"
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Pedro Mesta

February 10, 2026

5  out of  5
rating by Pedro Mesta
"Great customer service like Karen."
We responded:
"We appreciate your review, Pedro. We are so happy that you had such a wonderful experience with State Farm Agent Cody Paxman’s Team here in Gunter ! "
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Maria Quintero

February 9, 2026

5  out of  5
rating by Maria Quintero
"Niala omg the best of the best, very knowledgeable person knows what she is doing makes it a very very easy process the easiest process been through with insurance quotes. Very very thankful hands down ty Niala."
We responded:
"Thank you so much for the 5-star rating, Maria! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "