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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lydia Walsh

March 3, 2026

1  out of  5
rating by Lydia Walsh
"I was told my insurance would not renew because of claims, of which I have none. I told them i wanted proof of a claim. I was told, if you call State Farm for and estimate, that counts as a claim even if nothing is paid out. It would have been helpful to know this before getting and estimate from State Farm. I could have called anyone for an estimate and it would not have counted as a claim. I sent an email to tell them that their report of a claim is preventing my opportunity to obtain insurance with some one other than State Farm. I received an email back that NO ONE in the DFW area would be renewed. NO ONE. This is ridiculous. I'll be warning my associates that have State Farm, to start looking elsewhere. I've never been able to talk to Cody, the agent. AND my insurance doesn't expire until April 1. 2026. My mortgage escrow was billed the second week of February, over 6 weeks early. Thankfully my mortgage called me and I instructed them not to pay State Farm over 3. 000.00. Who knows when I would have gotten it back."
We responded:
"Hey Lydia, Thank you for taking the time to share your concerns with us. We really are sorry for the frustration. We do tell all customers that they should reach out to our office before they reach out to claims. It's a huge benefit of having a local office with people you can trust. We can advise you and even help you through that process. We advise getting an estimate before you put in a claim since it's common that it is under the amount for the deductible. The fact that it counted as a claim is standard across the insurance industry and is intended to ensure transparency and thoroughness in handling potential claims. Regarding the renewals in the DFW area, it's actually only certain policies that are nonrenewed based on a variety of factors, including regional risk assessments and claims. As for the communication, I'm glad that Kendra and Kendall were able to be in constant communication with you throughout the process. Please email us at insurance@codypaxman.com if there is anything we can help you with! We are always happy to help. We really hope we can work with you in the future. You were pleasant to work with, and we enjoyed talking to you. Thank you for your understanding and patience Cody Paxman State Farm"
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c williams

February 26, 2026

5  out of  5
rating by c williams
"Christiana was great. Thank you"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Gunter to know that you had such a wonderful experience with us here on State Farm Agent Cody Paxman’s Team."
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Stephanie Boyd

February 25, 2026

5  out of  5
rating by Stephanie Boyd
"I've looked all over for decent affordable car insurance, and Christina was the first one to call me with the best of attitudes ! She walked me through each discount and explained it to me to where it all made sense instead of just throwing numbers at me!! Best of all!!! She was the cheapest quote too! Highly recommend"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cody Paxman’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Gunter ."
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Cindy Gómez

February 13, 2026

5  out of  5
rating by Cindy Gómez
"Niala is helpful and was able to work around my schedule. Her quotes were better than other insurances i called. Thank you"
We responded:
"Thank you so much Cindy! Niala is the best. Glad she was able to get you the quotes and that they were so competitive. Please let us know if we can do anything for you at all. We're so excited to work with you! - Cody Paxman State Farm"
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Ashlyn Bell

February 12, 2026

5  out of  5
rating by Ashlyn Bell
"Very helpful and really nice."
We responded:
"Thank you for your kind review of State Farm Agent Cody Paxman’s Team. We appreciate it! Thank you for the amazing review, Ashlyn! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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victorferrer59

February 11, 2026

5  out of  5
rating by victorferrer59
"Thanks Karen, for responding, it was all worth it. Let’s keep home owners rates down for like 5 years. Vic Schertz, TX"
We responded:
"Thank you so much for the 5-star rating, Vic! Appreciate you taking the time and for getting back to Karen about the quote. Look forward to working together going forward. Hope we can keep those homeowners rates somewhat consistent for the next 5 years as well haha. Appreciate you!! - Cody Paxman State Farm"
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Beverly A Kelly

February 11, 2026

5  out of  5
rating by Beverly A Kelly
"Lonnie was very good in what he does. He was very patient with me and my work schedule on the phone. I hope I get him every time I call"
We responded:
"Thank you so much Beverly! You are awesome for taking the time to leave the review. I know Lonnie enjoyed working with you as well! Please let us know if we can help with anything at all. We will be happy to help. Appreciate you working with us! Welcome to the Cody Paxman State Farm family! :)"
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Pedro Mesta

February 10, 2026

5  out of  5
rating by Pedro Mesta
"Great customer service like Karen."
We responded:
"We appreciate your review, Pedro. We are so happy that you had such a wonderful experience with State Farm Agent Cody Paxman’s Team here in Gunter ! "
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Maria Quintero

February 9, 2026

5  out of  5
rating by Maria Quintero
"Niala omg the best of the best, very knowledgeable person knows what she is doing makes it a very very easy process the easiest process been through with insurance quotes. Very very thankful hands down ty Niala."
We responded:
"Thank you so much for the 5-star rating, Maria! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rene Vallejo

February 3, 2026

5  out of  5
rating by Rene Vallejo
"I was shopping for home owners and auto insurance with lower premiums than I was paying. State Farm rep Karen was very courteous, friendly and helpful to me. She explained the coverage of the policies being offered to me very well and I purchased policies with good coverage at a substantial savings compared to what I was previously paying."
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John Lopez

February 2, 2026

5  out of  5
rating by John Lopez
"Today I was helped from paying 189 for liability to 133 as a full time single dad that helps alot thanks!!!!"
We responded:
"John, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Marci Ensor

January 23, 2026

5  out of  5
rating by Marci Ensor
"Excellent service representative and knowledgeable on all aspects of coverage needed."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cody Paxman’s Team! We deeply appreciate your kind words here in Gunter . "
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Pam Jarrett

January 15, 2026

5  out of  5
rating by Pam Jarrett
"Patient. Explained well"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cody Paxman’s Team. "
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roy jackson

January 11, 2026

5  out of  5
rating by roy jackson
"Niala was very good to work with"
We responded:
"Thank you so much Roy! Glad it was a great experience with Niala. She’s the best. Please let us know if we can do anything for you at all! -Cody Paxman State Farm"
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Dawn Seymour

January 6, 2026

5  out of  5
rating by Dawn Seymour
"Very happy with service I recieved regarding car insurance. Very helpful went over and beyond to be sure I recieved the discounts I was able too. Explained everything Very professional Highly Recommend."
We responded:
"Thank you so much Dawn! So glad that you were happy with the service and that we could make sure you got everything explained well when it came to coverage and discounts. Please let us know if we can do anything for you at all! - Cody Paxman State Farm"
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Dustin Brown

December 18, 2025

4  out of  5
rating by Dustin Brown
"Laundry helped my kids a lot and for that I am thankful"
We responded:
"Thank you so much Dustin! Glad Landrey was able to help you out! You’re the best - Cody Paxman State Farm"
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Darrell Howard

December 17, 2025

5  out of  5
rating by Darrell Howard
"My experience with State farm has been excellent. They responded quickly and got me quotes on my policy. And even though I was not quick to respond they were there when I was ready. Cody stuck by me without overwhelming me and he helped me to arrange my payments to fall at a point of the month that suited my needs.. The rates were highly competitive. I recommend State farm to everyone. Get a quote from Cody you'll see what I mean. Cody rocks! Sincerely, Darrell Howard"
We responded:
"Thank you so much Darrell! Appreciate the amazing review and the kind words. We look forward to working with you going forward. Please let us know if there’s anything at all we can do for you or any questions you have at all! Appreciate you. Welcome to the Cody Paxman State farm family!"
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Cassie foster

December 11, 2025

5  out of  5
rating by Cassie foster
"Karen was amazing lowered my rate and was the kindest insurance agent i have ever had the pleasure to work with."
We responded:
"Thank you so much Cassie! So glad Karen was able to lower your rate and get you to State Farm! Karen really is the best. We look forward to working with you! - Cody Paxman State Farm"
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Larry Mayfield

December 4, 2025

5  out of  5
rating by Larry Mayfield
"Niala is was very helpful and saved me over $3,000 a year in bundled savings!"
We responded:
"Thank you so much Larry!! Appreciate you working with Niala. Glad that we were able to save you money and help you get a great policy! Please let us know if there's anything we can do for you going forward. Welcome to the Cody Paxman State Farm family :)"
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Melyssa Son Fowler

October 24, 2025

5  out of  5
rating by Melyssa Son Fowler
"I've been with them for a few years now and they've been great. I was previously with other companies and they got me better rates when I joined. I have home/auto/umbrella policies with them and made a claim when my roof was destroyed by hail. The claim process went smoothly and I was very happy with the results. We are currently purchasing a boat and Kacee was fantastic and me get a quote and coverage started with a single day's notice. They are also great at reminding me to update my odometer readings in the app to get discounts. Great customer service!"
We responded:
"Thank you so much Melyssa! Your review means a lot! We’ve been able to work with you for a long time. So glad that it’s been such a great experience. You’re the best! - Cody Paxman State Farm"
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David Karam

October 17, 2025

5  out of  5
rating by David Karam
"I would recommend Tristan and kaycee to everyone for insurance. They are amazing and got me a great deal. And took care of my needs."
We responded:
"Thank you so much David! Appreciate you recommending us. Triston and Kaycee are the best! Glad we could get you a great deal and take care of everything you were needing! Please let us know if we can do anything for you at all - Cody Paxman State Farm"
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Hettie Valigura

October 6, 2025

5  out of  5
rating by Hettie Valigura
"Karen was extremely helpful! Answered all my questions and saved me some money on my auto insurance. Geico just lost a 30 years customer! Thanks again Karen."
We responded:
"Thank you so much Hettie! So glad that Karen was able to make it such a great experience. Always nice when we are able to save you some money too! So glad you moved over your auto policy. Hope we get to work with you for the next 30 years :) - Cody Paxman State Farm"
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Judy Rose

September 26, 2025

5  out of  5
rating by Judy Rose
"Very informative & professional & knowledgeable! Thank you!"
We responded:
"Thank you so much Judy! Glad we were able to make it such a helpful experience! Please let us know if we can do anything for you at all! - Cody Paxman State Farm "
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Blace Pasqua

September 23, 2025

5  out of  5
rating by Blace Pasqua
"Karen has been absolute blessing to talk to and work with in regard to completely Uprooting my policies from Allstate. I was paying way too much for not enough insurance on home and auto. She was honest and forthcoming about pricing and what I needed. This lady needs a raise! I can’t thank Karen and the team at Paxman enough."
We responded:
"Thank you so much for the amazing review! Love it so much. So glad that you were able to work with Karen. She is absolutely the best. Also glad that we were able to save you money and go over what coverage you really should have. Very grateful for you and the kind words! - Cody Paxman State Farm"
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Kristin Jensen

September 19, 2025

5  out of  5
rating by Kristin Jensen
"Very friendly and helpful with the sign up process for my insurance!"
We responded:
"Thank you so much Kristin for the amazing review! Thanks for being so kind. Please let us know if we can do anything for you at all! - Cody Paxman State Farm"